Watch warranty & Instructions

Access Watch Warranty & Instruction with the link below

Watch Warranty and Instructions


This watch is guaranteed to be free from defects in material and or workmanship under normal use for a period of two (2) years from the date of purchase. To obtain service under warranty the watch should be returned directly to the manufacturer along with your proof of purchase. Any cost incurred by you in returning the product to the manufacturer will be borne by you. We will, at our option, either repair or replace the product or refund your money and take back the product.

Our goods come with guarantees that cannot be excluded under the Australian consumer law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits conferred by the manufacturer’s warranty are in addition to all rights and remedies conveyed by the Competition and Consumer Act 2010 (Commonwealth), and any other statutory rights to which you may already be entitled, and this warranty does not exclude, restrict or modify any such rights or remedies that are implied by law.

Your Ringers Western watch is under warranty for a period of 24 months (2 years) from the date of purchase under the terms and conditions of this warranty.


Warranty (International Guarantee)

The International Ringers Western warranty covers materials and manufacturing defects. The warranty comes into force only if the warranty (International Guarantee) is fully and correctly stamped by an authorised Ringers Western dealer.

The manufacturer’s warranty does not cover:

  • crystal, leather strap;
  • damage resulting from improper handling, lack of care, accidents (e.g. breakage of crystal), or normal wear and tear;
  • possible consequential damage resulting from e.g. defects, use inaccuracy or non-function of the watch;
  • wear and tear of plating.


This warranty is provided by Sams Group Australia

Suite 4, 123 Clarence St, Sydney NSW 2000 Australia

Ph: 02 9290 2199 Email:


In case of defects covered by the warranty, your watch will, at the sole option of Sams Group Australia, be repaired free of charge.

The warranty becomes void in the event of servicing or repair of the watch by any person not duly authorised by Sams Group Australia or its representatives. Should you require work under warranty, please contact Sams Group Australia directly or one of our authorised Ringers Western stockists. The watch must be presented along with the duly completed warranty (International Guarantee), original sales receipt & contact information.

After expiry of the warranty period, our dealers and service centres remain, of course, at your entire disposal for repair and maintenance of your watch against an appropriate charge.